How it works
Choose subscription
Choose one of the three packages in the shop
and pay a one-time fee.
First Delivery
The first package will be shipped shortly after
the order is placed.
11 more months
At the beginning of each month, the next delivery
will automatically follow.
After 12 months
The subscription ends automatically. No
cancellation needed, no follow-up costs.
Frequently Asked Questions about the Subscription
General
Can I subscribe to my own product?
Please check the contents of your delivery for products and quantity immediately upon receipt. In case of discrepancies, please inform us by email within five days, stating your order, delivery note or invoice number. We will respond to your complaint within 48 hours.
What is the difference between the three packages?
Please check the contents of your delivery for products and quantity immediately upon receipt. In case of discrepancies, please inform us within five days by e-mail, stating your order, delivery note, or invoice number. We will respond to your complaint within 48 hours.
What does "surprise" mean?
Please check the contents of your delivery for products and quantity immediately upon receipt. In the event of discrepancies, please inform us by email within five days, stating your order, delivery note or invoice number. We will respond to your complaint within 48 hours.
Is the subscription a gift product or can I order it for myself?
Please check the contents of your delivery for products and quantity immediately upon receipt. In case of discrepancies, please inform us by e-mail within five days, stating your order, delivery note or invoice number. We will respond to your complaint within 48 hours.
Ordering & Payment
Do I pay monthly or once?
Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, please let us know and we will do our best to find a solution with you.
Which payment methods are accepted?
We cannot accept returns on certain items. These are clearly marked before purchase.
Is shipping included in the price?
We will ship your order as soon as possible. Once your order has been shipped, you will receive an email with further information. Delivery times vary depending on your location.
Who produces the most authentically Basel Läggerli?
We will ship your order as soon as possible. Once your order has been shipped, you will receive an email with further information. Delivery times vary depending on your location.
Delivery
When is the first delivery?
Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, please let us know and we will do our best to find a solution with you.
When exactly do the monthly deliveries take place?
We cannot accept returns on certain items. These are clearly marked before purchase.
Can I change the delivery address during the term?
We will ship your order as soon as possible. Once your order has been shipped, you will receive an email with further information. Delivery times vary depending on your location.
Term & Termination
Do I have to cancel the subscription?
Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, please let us know and we will do our best to find a solution with you.
Does the subscription automatically renew after 12 months?
We cannot accept returns on certain items. These are clearly marked before purchase.
Can I cancel or return the subscription early?
We will ship your order as soon as possible. Once your order has been shipped, you will receive an email with further information. Delivery times vary depending on your location.
Stay informed
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